It doesn't matter how well you maintain your vehicle, it is still possible for something to fail, for another vehicle to damage your car, or even for a simple mistake such as forgetting to fill-up with petrol to leave you stranded by the side of the road. When you are unable to drive your car you will need to call a towing service to rescue your vehicle. The only question you need to answer is "which towing service?" There is a vast difference between many of the towing services available so you must understand the advantages of each company before making your decision.
How can a tow truck help you?
The most obvious way that a towing company can help you is by towing your vehicle away from the side of the road and taking it somewhere that it can be repaired, but there are plenty of other circumstances where calling a tow truck can help you.
You might need help installing a battery or jump-starting your car. Perhaps you have a flat tyre and require their help to fit the replacement? Have you been locked out of your car and need help to get back inside your own car? These are all circumstances where a towing company may be able to help you.
Alternatively, perhaps there is nothing wrong with your car and you just need help moving it from one place to another. If you are moving across the country and don't want to drive your vehicle all the way there, then many towing companies should be happy to tow your car to the desired location. Knowing how you plan to use the towing company is the first step to finding the best towing company for your needs. Look for a towing service that is the best fit for your needs.
How is their customer service?
Speed of response and cost will certainly be important considerations when choosing a towing company, but you will also want to think about their level of customer service. Are they willing to listen to you and take the time to understand exactly what you want or do they try to offer you their standard service which includes lots of other services you don't need?
Take the time to learn about the services the towing company offers and before you hire them to ensure that you are satisfied that they can fulfil all of your requirements.